Responsible forest management behind every cup
Roseland's estate-grown coffee begins on land cared for by Sanda Forest (Pvt) Ltd, our forest management arm. These are the policies that guide how we treat our people, our neighbours, and the land — aligned with FSC Principles and Criteria.
A working estate, held to a written standard
Every cherry that becomes a cup of Ceylon Kahawa is hand-picked on land managed under these policies. We publish them so our team, contractors, and the communities around Ambadandegama know exactly what to expect from us — and what we expect from anyone working on our behalf.
Each policy below sets out its review cycle and approving authority, and is grouped under the area of estate life it governs.
How to read these policies
Tap any policy title to expand its objective, scope, and how it's put into practice. Policies are reviewed on the cycle stated in each card — most every 2–3 years, with our core forest management commitment reviewed every 5 years.
Safety & Emergency Response
5 policies
Personal Protective Equipment (PPE) & Machinery Safety Policy
Personal Protective Equipment (PPE) & Machinery Safety Policy
All employees must wear appropriate PPE and may only operate machinery if trained and authorised, protecting against workplace injuries and fatalities.
Applies to
- All employees, contractors and operators in field or machinery zones
- All forestry machinery and power tools
Required PPE
- Helmets, gloves, safety boots, goggles
- Ear protection and high-visibility clothing
- Equipment maintained and replaced as needed
Machinery rules
- Only trained individuals may operate machinery
- Mandatory pre-operation checks and servicing
- Unsafe equipment removed from use immediately
Enforcement
- Safety training is mandatory for all staff
- Supervisors enforce compliance on site
- Non-compliance may result in disciplinary action
Emergency Preparedness Plan
Emergency Preparedness Plan
All sites are kept prepared for fire, natural disaster, or medical emergencies, protecting lives and maintaining operational readiness.
Covers
- All employees and operational areas
Measures in place
- Emergency drills every 6 months
- Clearly marked exits and first-aid stations
- Designated emergency coordinators on each site
Communication
- Emergency contact numbers and procedures posted at every location
First Aid Policy
First Aid Policy
Appropriate first aid is available and accessible at all worksites at all times, to provide immediate care and prevent escalation of medical conditions.
Covers
- All workers and work locations
Implementation
- First-aid kits in all vehicles and field sites
- First aid training provided to all employees
- All incidents logged and reported
Enterprise Safety & Health Policy
Enterprise Safety & Health Policy
A safe and healthy workplace is promoted through proactive risk management, regular training, and continuous improvement.
Applies to
- All employees, contractors and visitors
Key practices
- Safety audits and toolbox meetings
- Reporting and correcting hazards promptly
Responsibility
- All employees follow safety rules; supervisors are accountable for enforcing them
Recovery & Return-to-Work Policy
Recovery & Return-to-Work Policy
Employees returning to work after illness or injury are supported with safe and appropriate work arrangements, reducing the risk of re-injury.
Applies to
- All full-time and part-time employees returning after medical leave
Return process
- Medical clearance certificate required
- Modified tasks or reduced hours where needed
- Process monitored by HR for effectiveness
Ethics & Labour Rights
3 policies
Anti-Bribery & Anti-Corruption Policy
Anti-Bribery & Anti-Corruption Policy
Sanda Forest (Pvt) Ltd maintains zero tolerance toward bribery, corruption, extortion and fraud, and is committed to conducting business with honesty, transparency and integrity — including a strict ban on facilitation payments, kickbacks or unethical incentives, in cash or in kind.
Applies to
- All employees, management and field staff
- Contractors, suppliers and consultants
- Stakeholders and community representatives
- Anyone acting on the company's behalf
Declarations required
- At recruitment or contract signing (written)
- During induction, training or audits
- Annually, via a signed or verbal recommitment
Reporting & whistleblowing
- In person to an ethics/compliance officer
- Via confidential complaint box or email hotline
- Anonymously, if required — retaliation is strictly prohibited
If violated
- Disciplinary action, up to termination of employment or contract
- Legal action where applicable
- Reporting to certification or regulatory bodies if required
No Child Labour Policy
No Child Labour Policy
The employment of anyone under 18 years of age is strictly prohibited in any form, in line with national and international labour law.
Applies to
- All recruitment and contracting activities
Enforcement
- Age verification during recruitment
- Immediate dismissal and reporting of any violations
Gender-Based Harassment Prevention & Response Policy
Gender-Based Harassment Prevention & Response Policy
Sanda Forest (Pvt) Ltd maintains zero tolerance toward gender-based harassment, discrimination, intimidation or abuse — at the workplace, in field operations, training, transport, work-related accommodation, or any company activity.
Applies to
- Permanent, temporary and daily-wage workers
- Supervisors and management staff
- Contractors, service providers and visitors
- All company premises, plantation sites, vehicles and accommodation
Reporting channels
- Immediate supervisor or HR/Compliance Officer
- Designated grievance committee
- Verbal, written or anonymous complaints all accepted
Investigation
- Acknowledged within a reasonable timeframe
- Impartial investigation team appointed by management
- Confidentiality maintained; no retaliation tolerated
If an incident occurs
- Immediate protection — separation, medical or counselling support
- Confidential registration and a responsible case officer
- Disciplinary action ranging from warnings to termination or legal referral
- Follow-up to confirm resolution and watch for retaliation
Forest Stewardship & Legal Compliance
2 policies
Prevention of Illegal Activities Policy
Prevention of Illegal Activities Policy
Unauthorised logging, poaching, land encroachment and illegal trade of forest products are strictly prohibited, protecting forest integrity and biodiversity.
Applies to
- All company-managed lands
- Employees, contractors and third-party visitors
Prevention measures
- Regular patrols and inspections
- Community engagement and awareness
- Prompt reporting of violations to authorities
Enforcement
- Violations lead to termination of employment or contract, and potential legal action
Long-Term Commitment to FSC-Aligned Forest Management
Long-Term Commitment to FSC-Aligned Forest Management
A minimum five-year commitment to responsible forest management aligned with FSC Principles and Criteria, upholding sustainable and ethical practices across all certified lands.
Covers
- All forest operations and certified lands under company management
How it's implemented
- Public summaries of the Forest Management Plan
- Annual internal audits and stakeholder reviews
- Open communication channels with surrounding communities
Monitoring
- Forest performance and compliance reviewed every 5 years, with improvements implemented as necessary
Grievances & Dispute Resolution
2 policies
Grievance & Dispute Resolution Policy
Grievance & Dispute Resolution Policy
A fair and transparent process resolves grievances raised by employees, communities and stakeholders, promoting dialogue and trust.
Applies to
- All employees, community members and stakeholders
Process
- Grievances acknowledged within 7 working days
- Resolved within 30 days where possible
- Appeals and external referrals available
Record-keeping
- All grievances documented for at least 5 years
Dispute Resolution Policy
Dispute Resolution Policy
A documented procedure for addressing disputes, concerns or complaints raised by stakeholders, employees, local communities or interested parties about Sanda Forest (Pvt) Ltd's forest management activities — in line with FSC Principles and Criteria.
Applies to
- Employees and contractors
- Local communities and indigenous peoples
- Stakeholders and NGOs
- Anyone affected by forest management activities
Guiding principles
- Accessible, transparent and impartial
- Acknowledged within 7 working days, resolved within 30
- Confidential unless disclosure is legally required
Five-step process
- Submit — in writing, with contact details, issue description, date/location and supporting evidence
- Acknowledge — receipt confirmed within 7 working days; internal review begins
- Investigate — designated team investigates, meets the complainant if needed, and may use mediation
- Resolve — written response and resolution plan issued within 30 working days
- Appeal — unresolved cases may escalate to senior management or the FSC dispute mechanism
Record-keeping
- All complaints and resolutions stored for a minimum of 5 years, reviewed during audits
Questions about how our estate operates?
If you're a stakeholder, contractor, or community member with a concern covered by any of these policies, we want to hear from you.
Get in Touch